
Humaniti Hotel Public Relations & Influencer Campaign Case Study | Sundae Creative
TL;DR
Humaniti Hotel Public Relations & Influencer Campaign Case Study | Sundae Creative
Humaniti Hotel
TL;DR
OVERVIEW

CHALLENGE
The highly competitive Montreal hospitality landscape requires constant, high-value visibility to attract both local staycation traffic and key out-of-province feeder markets. The core problem was overcoming market saturation to establish Humaniti Hotel as a differentiated, top-of-mind destination, especially given that many journalists book their summer editorial calendars months in advance. A focused communications strategy was needed to secure immediate, high-quality editorial placements and generate authentic content that would solidify the hotel’s appeal and guarantee sustained media interest into the slower Fall/Winter seasons.

SOLUTION
Sundae Creative implemented an integrated communications approach across Public Relations and Influencer Marketing. For public relations, the focus was on customized story angles, targeted pitching, and coordinating personalized journalist experiences, including media stays, to secure meaningful coverage. This established Humaniti as a property of interest for long-term visibility. For the influencer program, the solution involved thoughtful influencer curation and strategic outreach. The team enhanced the value proposition for collaborations by offering elevated experiences, such as spa treatments, which resulted in a stronger return on investment and high engagement.

IMPLEMENTATION
- Public Relations: Activities included media list creation, media pitching development, and managing media visits. The team also leveraged local media for broadcast opportunities.
- Influencer Marketing: The team focused on casting list development and coordination of stays. The strategy targeted smaller creators initially to generate authentic content with no paid budget. Elevated experiences, such as spa treatments, were added to secure strong content creation from partners like Rami and Aissa.

RESULTS
Public Relations:
- 15,431,437 earned media impressions
- $142,740.79 earned advertising value
- 14 pieces of earned media coverage – 180% above KPI
Influencer Marketing:
- 32 pieces of influencer content – 433% above KPI
- 7% engagement rate on influencer content – exceeding the benchmark of 5%
The high earned advertising value and impressions count established Humaniti Hotel as a top-tier media property. The influencer campaign delivered highly engaging content, with strong interest from out-of-province creators reinforcing the property’s appeal to feeder markets.