
MUST Société Royalmount Flagship Opening
TL;DR
MUST Société Royalmount Flagship Opening
Must Société
TL;DR
OVERVIEW

CHALLENGE
Launching MUST Société’s first flagship store in Montreal at the high-profile Royalmount destination demanded immediate positioning as a must-visit address within the competitive luxury home furnishings market. To cut through industry noise, the brand required a high-impact approach designed to captivate a highly selective audience, including top-tier media and influential design professionals. The activation was conceived as an unforgettable, immersive experience—one that authentically embodied the brand’s elevated luxury identity. With a focus on maximizing awareness, generating significant earned media impressions, and igniting social media conversation, the campaign ensured a powerful and successful market debut.

SOLUTION
Sundae Creative implemented an integrated event, PR, and influencer solution to deliver an exclusive, high-impact launch. The high-level approach was to host an evening that immerse all guests inside the elegantly curated showroom. The event provided a vibrant atmosphere with live entertainment from a DJ, a violinist, and a saxophonist. For the media, there was a specialized VIP panel discussion and private tours led by the Corbeil family, which was well received and allowed for future earned media opportunities. This tiered experience, combined with the event’s overall ambiance, successfully generated significant positive feedback via email and fostered new influencer and media relationships.

IMPLEMENTATION
The campaign was executed across three phases:
- Pre-Event: This involved key message development, media and influencer list creation, media pitching, and Uber Code creation and management. RSVP deployment and management also took place during this phase.
- On-Site Event: Media attendees were treated as VIPs, arriving at 5:30PM for an exclusive panel discussion and a private store tour alongside the panelists. Influencers were greeted with an exclusive overview of the store, champagne, wine, and access to a photobooth.
Post-Event: Efforts included media monitoring and coverage tracking, and personalized thank-you messages to all guests.

RESULTS
Media Coverage Generated:
- 7,710,760 earned media impressions
- $952,279 earned advertising value
- 8 pieces of media coverage, including:
-
- La Presse
- Silo 57
- Retail Insider
- Maison & Demeure
Influencer Content Generated:
- 204 pieces of earned influencer content
- 193 Instagram Stories
- 2 TikTok-In Feed
- 2,703,868 earned influencer impressions
Attendance:
- 106 guests in attendance
- 80% attendance rate (107% of KPI)
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